What is your return policy?
If any of our products do not achieve the intended results as advertised or improvements to your health symptoms or issues are not being made to your satisfaction, Complete Natural Products will replace the products you have purchased or refund the purchase price of the product minus any handling charges, discounts or shipping costs we’ve incurred.
Please be aware that all health issues and symptoms cannot be resolved immediately. Many issues have taken time to develop and equally take some time to resolve themselves.
All refunds should be made no more than 30 days after the purchase date to be considered.
With order cancellation returns, there is a 10% handling fee that will be applied with the return shipments covered at the customer’s own expense.
Errors and/or omissions on orders committed by the customer will be handled with minimum handling and shipping costs. All customers are responsible to enter or confirm the correct billing and shipping address on their order. A confirmation is sent to the customer’s email address to verify all order information. If there is something that is not correct, please notify us by phone, or email so that we can correct the error.
Errors on orders, or product issues caused by Complete Natural Products will be handled fully at our expense and replaced as reasonably quick as is possible.
Only the last order of any multiple purchases will be refunded.
To receive a refund on unused products, the items must be received by Complete Natural Products in a re-saleable condition being unused and unopened.
The purchase and use of products for non-human consumption. (i.e. dogs, cats, other animals) cannot be guaranteed.
How do I begin a return?
A return is started by signing into your account, going to your order and selecting “initiate a return”. Please fill out all relevant questions.
If you do not have an account with us, send us a message.
All order returns should be sent to:
Complete Natural Products
1265 West 1275 North
Centerville, Utah 84014