What is your return policy?
If any of our products do not achieve the intended results as advertised or otherwise advised, Complete Natural Products will refund the entire purchase price of the product less any handling charges, discounts or shipping costs incurred.
All refunds should be made no sooner than 30 days due to the inherent nature of the health issues involved and no longer than 60 days for a refund to be considered.
With order cancellation returns, there is a minimum handling fee that will be applied with the return shipments covered at the customers own expense.
Errors and/or omissions on orders committed by the customer will be handled at minimum handling and shipping costs. All customers are responsible to enter or confirm the correct billing and shipping address on their order. This is why a confirmation is sent to the customer’s email address to verify all order information.
Errors on orders, or product issues caused by Complete Natural Products will be handled fully at our expense and replaced as reasonably quick as is possible.
The purchase and use of products for non-human consumption. (i.e. dogs, cats, other animals) cannot be guaranteed.
How do I begin a return?
A return is started by signing into your account, going to your order and selecting “initiate a return”. Please fill out all relevant questions.
If you do not have an account with us, send us a message.
All order returns should be sent to:
Complete Natural Products
1265 West 1275 North
Centerville, Utah 84014